{"id":16675,"date":"2025-12-17T17:52:43","date_gmt":"2025-12-17T17:52:43","guid":{"rendered":"https:\/\/nacogdochescounselingservices.com\/?page_id=16675"},"modified":"2025-12-17T17:57:20","modified_gmt":"2025-12-17T17:57:20","slug":"consumer-information","status":"publish","type":"page","link":"https:\/\/nacogdochescounselingservices.com\/?page_id=16675","title":{"rendered":"Consumer Information"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-small-font-size\"><strong>Consumer Access to Health Care Records and Complaint Information<\/strong><\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-small-font-size\"><strong>Nacogdoches Counseling Services Counselors<\/strong><br>Amanda Pruit, Ph.D., LPC, License number 76198<br>Peyton Porterfield, LPC, License number 88124<br>Hannah Prince, LPC, License number 90822<br>Hannah Verhalen, LPC Associate, License number 98992, Supervised by Amanda Pruit, Ph.D., LPC<\/h2>\n\n\n\n<p class=\"has-small-font-size\">In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105, Nacogdoches Counseling Services PLLC provides the following information to assist clients and members of the public with:<br>\u2022 Requesting access to health care records<br>\u2022 Contacting the state licensing authority<br>\u2022 Filing a consumer complaint<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-small-font-size\"><strong>How to Request Your Health Care Records<\/strong><br>Current and former clients may request copies of their counseling and mental health records maintained by Nacogdoches Counseling Services PLLC<br>Requests may be submitted using one of the following methods:<br><strong>Email preferred<\/strong>: Hello@NacogcochesCounselingServices.com<br><strong>Mail<\/strong>: 320 North Street, Ste 206 Nacogdoches, TX 75961<br><strong>In person<\/strong>: By appointment only<br><strong>Office phone<\/strong>: 936-244-5681<br>To help prevent delays, please include the following information with your request:<br>\u2022 Client full legal name and date of birth<br>\u2022 Current phone number and or email address<br>\u2022 Description of records requested including specific dates if applicable<br>\u2022 Preferred method of delivery such as secure electronic delivery, mail, or in person pickup<br>\u2022 Client signature and date<br>If records are requested on behalf of another individual, documentation verifying legal authority is required. Examples include guardianship documentation or medical power of attorney. Identity verification may be required to protect client privacy and confidentiality in accordance with applicable state and federal laws.<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-small-font-size\"><strong>Licensing Authority Information<\/strong><br>Nacogdoches Counseling Services PLLC is regulated by the <strong>Texas Behavioral Health Executive Council<\/strong>, the licensing authority for Licensed Professional Counselors in the State of Texas.<br>Questions regarding licensure or professional regulation may be submitted through the Council\u2019s website:<br><a href=\"https:\/\/bhec.texas.gov\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/bhec.texas.gov\/contact-us\/<\/a><br>When submitting an inquiry, select <strong>Licensed Professional Counselor<\/strong> as the license type.<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-small-font-size\"><strong>Filing a Consumer Complaint<\/strong><br>Clients or members of the public who wish to file a consumer complaint may do so through the <strong>Texas Office of the Attorney General Consumer Protection Division<\/strong>.<br>Complaints may be submitted online at:<br><a href=\"https:\/\/www.texasattorneygeneral.gov\/consumer-protection\/file-consumer-complaint\">https:\/\/www.texasattorneygeneral.gov\/consumer-protection\/file-consumer-complaint<\/a><br>When submitting a complaint, include relevant dates, names, and any supporting documentation if available.<br><strong>Questions Regarding House Bill 4224<\/strong><br>For questions related to House Bill 4224 or consumer access requirements under Texas law, Texas Health and Human Services may be contacted at:<br><a>HCR_PRU@hhs.texas.gov<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Consumer Access to Health Care Records and Complaint Information Nacogdoches Counseling Services CounselorsAmanda Pruit, Ph.D., LPC, License number 76198Peyton Porterfield, LPC, License number 88124Hannah Prince, LPC, License number 90822Hannah Verhalen, LPC Associate, License number 98992, Supervised by Amanda Pruit, Ph.D., LPC In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":{"0":"post-16675","1":"page","2":"type-page","3":"status-publish","5":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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